How to order glasses online

Looking for new glasses?

If you’re looking to buy a pair of glasses online, then you’re in the right place. We understand it can sometimes be a little daunting buying glasses online – especially when it’s your first pair! But don’t worry, we’ve made the process of buying glasses online really simple. From finding the perfect frames to trying them on before you buy, you’re in good hands when you shop with us.

Step 1: Find your fit

You might think buying glasses online is a bit of a shot in the dark. After all, how do you know if they’ll even suit you? That’s where our face shapes guide comes in. 

Our handy face shapes tool will help you identify the different styles that suit your own unique face shape the best. For example, if you have a round face shape, you might find more angular glasses suit you most. Give it a go and you’ll find some of our favourite frames for face shapes like yours.

Step 2: Choose a style

This is where the fun really begins! Now that you’ve narrowed down your face shape, browse our women’s glasses and men’s glasses collections to find which styles you really like.

You’ll notice there are some handy filters on each page to help you narrow down your selection, including a face shape filter and a size filter! We’ve carefully assessed each and every one of our frames, so you can be confident they’ll look great on you.

Step 3: Order a free trial set

If you’re still unsure after checking out our styles and our face shapes guide, why not order a free home trial set?

With our try before you buy service, you can try 4 pairs of glasses (and/or sunglasses) on at home for free. Simply select the ‘try before you buy’ option and we’ll send them straight to your door.

We’re happy for you to keep the trial set for up to 1 week to really get a feel for them. You could even show them off to your friends and family to see what they think! Read more about our try before you buy glasses here.

Step 4: Choose your lenses

All of our glasses and sunglasses come with anti-glare and anti-scratch prescription lenses as standard, but we do offer a few great-value lens upgrade options. Our blue-light-blocking Digital Media Lenses are available for just £25 and varifocals are available for just £50.

Step 5: Make the most of multi-purchase discounts

Once you’ve tried on your home trial specs, it’s time to take advantage of our multi-purchase discounts. If you can’t make up your mind which pair you like the most, you’ll be pleased to know we offer a generous £15 off your 2nd pair and a huge £30 off a 3rd pair. No discount codes required, we’ll automatically deduct the amount at checkout.

Step 6: Upload your prescription

Once you’ve completed your order, simply upload your prescription to your account and we’ll take care of the rest. Or, if you prefer, you can send your prescription via email to – but remember to quote your order number!

Buying glasses online is really that simple. If you do have any questions at all, do not hesitate to get in touch. Our customer care team is always happy to help.

Don’t forget to share your new specs with us on social media! We’re on Instagram, Facebook and Twitter.

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